Important customer information
Important indication for delivery:
Within Germany and the European Union we send the goods with GLS ( German Parcel Logistics ) or mail.
If you can't take the delivery of the goods, please tell us an alternative adress. ( Neighbour, employment )
Terms:
Delivery after prepayment entry, by bank transfer, we could not accept checks
After payment entry the goods leaves our company on the same, latest on the next working day.
Should unforeseen events come to pass, we inform you immediately.
Dispute resolution platform
The European Commission provides a platform for extrajudicial dispute resolution. Consumers this gives the opportunity to initially settle disputes related to their online order out of court. You can find the dispute resolution platform here: http://ec.europa.eu/consumers/odr/
Our email for consumer complaints are: order@wutschka.net
The European Commission provides a platform for extrajudicial dispute resolution. Consumers this gives the opportunity to initially settle disputes related to their online order out of court. You can find the dispute resolution platform here: http://ec.europa.eu/consumers/odr/
Our email for consumer complaints are: order@wutschka.net